Contact Us

Paradi Customer Contact

Questions? Compliments? Want to say hi from paradise? We’re here for all things flavourful. Drop us a message and one of our team will be in touch with good vibes and quick answers.

Working Hours

Mon – Sun : 24H

Our Office Address

19 Lime Avenue Upminster, England RM14 2HY

Office Phone Number

+44 07337 221998

Paradi Email

info@paradidrinks.com

Frequently Asked Questions

We accept returns for unused, unopened cans within 14 days of delivery. If your cans arrived damaged or you received the wrong flavour, we’ll make it right — just reach out via our Returns Portal. Please note we can’t take back opened or partially consumed products.

Return shipping labels can be purchased for £3.99 if you are returning a single item or for £7.99 if you are returning multiple items. Return shipping labels can be purchased and all returns can be submitted in our Returns Portal.

Yes — as long as the entire pack is unopened and in original condition. Partial pack returns aren’t accepted (because who wants a mystery mix missing a can?). Refunds will be processed within 5–7 working days of receiving your return.

That’s not paradise! If your order arrives in less-than-perfect condition, take a photo and contact us within 48 hours. We’ll arrange a replacement or refund fast.

Once your order’s been packed, we can’t make flavour swaps. If you made a mistake, contact us ASAP — if it hasn’t shipped, we’ll try our best to fix it before it sails out.

Yes — limited edition flavours, discounted bundles, or any can that’s been opened or tampered with are considered final sale.

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